Frequently Asked Questions
How long will it take me order to be ready to ship?
Most of the items in the online shop are made to order and so I have a standard 3-5 working day make time estimate. Customised Denim Jackets and other denim pieces have a 3 week (15 working days) make time. If you place an order before 1pm GMT that will count as Day 1. Orders received after 1pm will count the following day as Day 1. This is a conservative estimate as items are often ready and shipped ahead of schedule.
How long does shipping take?
All UK orders are sent by Royal Mail Standard First Class delivery and aims to deliver within 2-3 working days.
Orders to within European Union are sent using Royal Mail Airmail Delivery and aims to deliver within 5 working dayOrders to the Everywhere else (North America, South America, Asia, Australia etc) are sent using Royal Mail Airmail Delivery and aims to deliver within 10 working day
•I regret I cannot accept responsibility for items which may be delayed in transit due to postal service irregularities.
How much does shipping cost?
All UK orders are FREE! Shipping to anywhere else in the world is a flat charge of £5.00
•If purchasing from a country outside of the EU please be aware packages may liable for customs fees and duties. Any duty owed will to be the responsibility of the buyer.
• My standard shipping methods do NOT include tracking. If you would prefer to have your package tracked this can be arranged at an additional cost. Contact me if this is something you would like to arrange.